Seirime Conversational AI

1. Data Collection and Usage

As part of our commitment to safeguarding your data, we want to inform you that all user data collected during your interactions with our services will be retained for a maximum period of 30 days. This data includes but is not limited to personal information, usage logs, and browsing patterns. After the designated 30-day period has elapsed, your data will be promptly and permanently erased from our systems. Rest assured that we will not store or retain any of your personal information beyond this timeframe unless required by applicable laws or regulations. We will also not sell, lease, rent, or disclose your personal information to any third parties for marketing, advertising, or any other purposes without your explicit consent.

1.1 Personal Information

When you interact with our conversational AI product, we only collect personal information that you voluntarily provide it during the conversation. We will only use personal information to provide you with our services and improve your user experience.

1.2 Non-Personal Information

We also collect non-personal information automatically, which may include:

• Technical information about your device, browser, and operating system
• IP address
• Usage data, including interactions, queries, and response patterns.

1.3 Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your experience and gather information about how you use our conversational AI product. You can manage your preferences for cookies in your browser settings.

2. Purpose of Data Processing

2.1 Providing Services

We use the collected data to operate, maintain, and improve our conversational AI product, ensuring a seamless user experience and delivering accurate responses.

2.2 Communication

We may use your email address or phone number to send you important updates, announcements, and notifications related to our AI product.

2.3 Personalization and Analytics

The data we collect helps us understand user preferences and interactions, enabling us to personalize the AI's responses and improve its performance through data analysis.

2.4 Legal Compliance

We may process your personal information to comply with applicable legal obligations and respond to lawful requests from authorities.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in delivering our services and maintaining our systems. These providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.

3.2 Legal Requirements

We may disclose your personal information if required by law, to protect our rights or the safety of others, or in response to a legal process.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no data transmission over the internet or electronic storage method is completely secure. We encourage you to take appropriate precautions to protect your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our conversational AI product is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child without appropriate consent, we will take steps to delete the data promptly.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of the policy indicates when the latest changes were made. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:

• Phone: +32(0)468/24 25 19
• Email: info@seirime.be

We are committed to addressing your inquiries and resolving any issues in a timely and responsible manner.